Then choose Add a contact not in my organization > Other. In Skype for Business, choose the contacts icons as shown below. In these instances, that often establishes the connection.Īdd an external contact (someone not in your organization or using Skype) If you sent your Skype contact a request and they never receive it, ask them to send you a request to chat. They are supposed to sign in to Skype and accept your request. IMPORTANT: After you add the person to your contacts list, their status is Pending.

If you don't see this option, then your admin hasn't enabled Skype Directory search for your organization. In the search box, type the person's name, email address, IM address, or Skype phone number.Īs you type, the view changes to My Contacts. If you don't see a Skype Directory tab like the one shown in the following steps, it hasn't been enabled. Right-click the person's picture > Add to Contacts List > choose the contact group.īefore you can add contacts who have Skype accounts, your administrator has to enable Skype Directory search for your organization. In the search box, type the person's name, IM address, or phone number.Īs you type, the view automatically changes to My Contacts, which lets you search your organization's address book. Add a contact who is in your organization

Cannot add contacts to skype